Privacy Policy
Last updated October 28, 2026
HomeSentry is a home maintenance app for iPhone and Android phones. This policy explains what happens to the information you put in it.
What stays on your phone
Everything you enter, including your homes, equipment, maintenance tasks, service history, expenses, home inventory, saved service providers, photos and documents, is stored only on your phone, inside HomeSentry. Your HomeSentry account (an optional name and email) is stored on your phone too, and HomeSentry doesn't upload your data, except what you send with an AI question, as described below. Your data is included in your phone's own backup, depending on your phone's settings: iCloud or a computer backup on iPhone, and Google's Android backup (Google Drive) on Android. If you add an email address or name to your profile, it is also stored only on your phone.
What is sent to others, and when
AI features (only if you allow them). HomeSentry's AI Assistant and "Scan the label with AI" use Claude, an AI service provided by Anthropic. The app asks your permission before the first time anything is sent. When you use these features, your question, the relevant home details (homes, equipment, tasks, service history, expenses and inventory) and any photo you attach are sent through HomeSentry's AI service, which runs on Cloudflare, to Anthropic to create the answer. HomeSentry's AI service passes them on and doesn't store them. It keeps only a random ID for your phone (not linked to your name or email), your AI credit balance, how many homes you bought, your purchases, and how much AI use (number and size of requests) that ID has had. To prevent sign-up spam, it also keeps a scrambled (hashed) form of your network address for up to an hour when the app first connects. Anthropic processes this data under its commercial terms and privacy policy; it isn't used for advertising. You can turn AI off at any time in Settings → AI Features. With AI off, nothing is sent and the Assistant gives offline answers.
- Google Maps: when you tap a "near me" search, the search words (for example "plumber near me") open in Google Maps, which works under Google's own privacy policy.
- Calls, texts and email to service providers open your phone's own calling, messaging and email apps.
- Purchases (AI credits and extra homes): payment is handled by the App Store or Google Play. HomeSentry uses RevenueCat to confirm purchases; it receives your phone's random HomeSentry ID and the purchase details (product, price, date), never your card details. See RevenueCat's privacy policy.
- Reporting an AI answer: tapping Report on an AI answer opens an email to HomeSentry support containing that answer and your question. Nothing is sent unless you send the email.
- Sharing: PDFs, QR labels and backups are shared only where you choose to send them.
Permissions
- Camera and Photos: only to add photos of your equipment, repairs, documents and belongings, when you choose to.
- Face ID, fingerprint or face unlock: only to unlock the app if you turn that on. Your face or fingerprint data never leaves your phone and HomeSentry never sees it.
- Notifications: maintenance reminders are scheduled on your phone. HomeSentry doesn't use push notification servers.
What HomeSentry does not do
No advertising. No tracking across apps or websites. No analytics. No selling or sharing of your data. No location access.
Children
HomeSentry is intended for adults managing a home and isn't directed at children under 13.
Deleting your data
To delete your account, go to Profile → Settings → Account → Delete Account in the app. This permanently deletes everything on your phone, including photos and documents, and deletes your random HomeSentry ID, AI credit balance, bought homes and AI usage records from HomeSentry's server. Purchase records keep only the store's transaction number, with nothing linking them to you. Settings → Delete All Data removes everything from your phone but keeps your AI credits and bought homes. To stop sending data to Anthropic, turn off Settings → AI Features. If you can't use the app, see Delete your data.
Changes
If this policy changes, the new version will be posted on this page with a new "Last updated" date.
Contact
Questions about privacy: see the Support page.