Delete your HomeSentry account and data
HomeSentry by Owoyele Labs
Most of what you put in HomeSentry is stored only on your phone. HomeSentry's server keeps a small amount of information, and only if you use AI features or buy something. Here is how to delete all of it.
Delete in the app (immediate)
- Open HomeSentry.
- Go to Profile → Settings → Account.
- Tap Delete Account and confirm.
This happens straight away and can't be undone.
What is deleted
- On your phone: everything, including your homes, equipment, tasks, history, expenses, inventory, service providers, photos, documents and your optional name and email.
- On HomeSentry's server: your phone's random HomeSentry ID, your AI credit balance, the homes you bought and your AI usage records.
What is kept
- Purchase records: the App Store or Google Play transaction number is kept, with nothing linking it to you, so a purchase can't be credited twice.
- Your phone's backups: copies in iCloud, a computer backup or Google's Android backup are controlled by you and your phone's settings, not by HomeSentry.
- App Store and Google Play: your purchase history with Apple or Google is kept under their own policies.
AI credits and bought homes are deleted with your account and can't be restored or refunded afterwards.
Can't use the app?
HomeSentry's server doesn't store your name or email, so it finds your data by the order number of any HomeSentry purchase. On Android, the order number is in your Google Play receipt email and in Google Play → Payments & subscriptions → Budget & history, and starts with "GPA.".
This deletes the same server data as Delete Account in the app, straight away, and can't be undone. Data on your phone is removed when you uninstall HomeSentry.
If you never bought anything, the server holds only a random ID that isn't linked to you, and uninstalling HomeSentry removes everything else. On iPhone, use Delete Account in the app. For any other help, email [email protected].